Privacy & Policy
INTRODUCTION & SCOPE
SorunnTech Limited (“SorunnTech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting
the personal information of everyone who interacts with our website and the applications we build and operate.
This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This policy applies to:
- Our website — www.sorunntech.com
- Applications and platforms we develop and operate for our clients (e.g. event registration systems, donation portals, training platforms), where personal information is collected from end users to make those applications work
INFORMATION WE COLLECT
On our website
When you contact us or request a proposal, we may collect:
- Name, email address, and phone number
- Company or organization name
- Details of your project or enquiry submitted via a contact form
- Basic technical data (such as browser type, device, and pages visited) if analytics tools are enabled
Within applications we build and operate
Where SorunnTech develops and hosts an application on behalf of a client (for example, a registration system,
donor portal, or training sign-up platform), the application may collect personal information directly from its end
users, such as:
- Name, email, phone number
- Registration, attendance, or membership details
- Billing or payment-related information (processed via the payment provider integrated into that application — SorunnTech does not store full card details)
- Any other information specifically required for that application’s stated purpose
In these cases, SorunnTech generally acts as a data processor on behalf of the client (the “data controller”), building and maintaining the platform according to the client’s instructions. The client’s own privacy notice (if any) governs how they use the data collected; this policy explains how SorunnTech, as the developer and operator of the platform, safeguards it.
HOW WE USE INFORMATION
We use collected information to:
- Respond to enquiries and prepare proposals or quotes
- Build, operate, and maintain applications on behalf of our clients
- Process registrations, bookings, or transactions within those applications
- Send project-related communications and invoices
- Maintain the security and proper functioning of our website and applications
We do not sell personal information to third parties.
LEGAL BASIS & REGULATORY COMPLIANCE
SorunnTech Limited operates in Ghana and handles personal data in accordance with the Data Protection Act, 2012 (Act 843) and applicable guidance from the Ghana Data Protection Commission. We process personal information on the basis of consent, contractual necessity (e.g. delivering a project you’ve engaged us for), or legitimate business interest.
SHARING OF INFORMATION
We may share information with:
- Hosting and infrastructure providers who host the website or applications on our behalf
- Payment processors (e.g. mobile money or payment gateway providers) integrated into a specific application, solely to process transactions
- Our clients, where the information was collected within an application built for them
- Regulatory or law enforcement bodies, where required by law
We do not share personal information with third parties for their own marketing purposes.
DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, meet contractual obligations to clients, or comply with legal requirements. Retention periods for data within a specific client application may be set by agreement with that client.
DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction, including secured hosting environments and restricted access to production data.
COOKIES & ANALYTICS
Our website may use cookies or similar technologies to understand site usage and improve our services. You can control cookies through your browser settings. (Remove or adjust this section if sorunntech.com does not currently use analytics or cookies.)
YOUR RIGHTS
Under the Data Protection Act, 2012 (Act 843), you have the right to:
- Request access to the personal information we (or an application we operate) hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal or contractual retention requirements
- Object to certain processing
To exercise these rights regarding our website, contact us using the details below. For information held within a specific client application, you may also need to contact the relevant client organization, as they may be the data controller.
CHILDREN’S PRIVACY
Our website and applications are not directed at children under 18, and we do not knowingly collect personal information from children without appropriate consent mechanisms in place for the specific application.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of our website or applications after changes constitutes acceptance of the updated policy.
CONTACT US
If you have questions about this Privacy Policy or how your information is handled, please contact:
SorunnTech Limited
Website: www.sorunntech.com